Effective Date: January 1, 2026
Last Updated: September 23, 2026
Website URL: https://superboxfortv.com/policy/terms-of-service/
Breadcrumb: Home > Terms of Service
Agreement to Terms and Operational Framework
SuperBox for TV is an authorized SuperBox TV dealer, ensuring 100% authentic SuperBox S6, S7 & S8 devices with full warranty support in US & Canada.
By accessing our website, browsing our product catalog, or purchasing SuperBox hardware, you agree to be legally bound by these comprehensive Terms of Service. These terms are established to ensure a transparent, safe, and legally compliant commercial environment for all customers. Please read this agreement thoroughly prior to placing an order, as it governs your access to our online storefront and the purchase of any SuperBox S8, SuperBox S7, or SuperBox S6 hardware series.
If you do not agree to all terms and conditions set forth herein, you must refrain from accessing this website and utilizing our shopping infrastructure.
Hardware Distribution and Open-Platform Architecture
SuperBox for TV operates exclusively as an authorized retail distributor of physical, open-platform Android TV hardware:
Open Hardware Distribution Only
We manufacture, warehouse, distribute, and retail physical hardware devices only. At no point do we host, stream, broadcast, encode, transcode, relay, or resell any digital television broadcasts, live IPTV feeds, Video-On-Demand (VOD) media, or digital content subscriptions.
Pure Android Operating System
All SuperBox devices are delivered with an open-architecture Android operating system, functionally comparable to an unlocked personal computer or smartphone.
End-User Compliance Obligation
You, the end user, maintain exclusive legal responsibility for any third-party software, applications, or media repositories you independently choose to download, configure, or stream on the device. SuperBox for TV strictly disclaims any liability for copyright infringement, unauthorized broadcasting, or misuse of third-party software.
Consumer Eligibility and Geographical Scope
To access our storefront and enter into binding purchase agreements, you must satisfy the following statutory requirements:
- You must be at least 18 years of age or the age of legal majority in your state or province of residence.
- You must possess the legal authority and credit capability to authorize commercial payments in United States Dollars (USD).
- Our retail operations, warranty services, and customer support desks are specifically structured to serve customers residing in the United States and Canada.
Account Registration, Credentials, and Security
While guests are free to browse product descriptions and informative resources, creating a customer account facilitates order tracking, warranty registration, and streamlined future checkout:
- You are solely responsible for maintaining the confidentiality of your username, password, and account security credentials.
- You agree to accept full responsibility for all activities, orders, and communications originating from your registered account.
- If you detect or suspect unauthorized access to your account, you must notify our customer care team immediately at
support@superboxfortv.com.
Commercial Pricing, Catalog Descriptions, and Order Cancellations
We endeavor to provide accurate, up-to-date hardware specifications, pricing structures, and inventory levels across our platform:
- Currency: All prices displayed on our website are denominated and processed in United States Dollars (USD).
- Pricing Adjustments: Product pricing, bundle offerings, and promotional discounts are subject to change without prior notice.
- Order Acceptance and Cancellation Rights: We reserve the right to decline, cancel, or limit the quantity of any order for reasons including, but not limited to: unforeseen inventory depletion, typographical or pricing errors, suspected reseller activity without dealer authorization, or transactions flagged by our fraud prevention algorithms. In any instance where an order is canceled post-payment, a complete 100% refund is processed back to the original funding source immediately.
Payment Protocols and Secure Gateway Standards
All financial transactions conducted through our digital checkout are protected by enterprise-grade cryptographic standards:
- We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay.
- All cardholder data is tokenized and processed through PCI-DSS Level 1 certified merchant gateways; we never store raw credit card numbers or security CVV codes on our local web servers.
- By submitting payment information, you warrant that you are authorized to use the chosen payment instrument and authorize us to charge the full order total, including applicable sales taxes and shipping upgrades.
- In the event of a billing question, you agree to engage our customer care team directly prior to initiating an adversarial chargeback with your card-issuing bank.
Incorporation of Operational Policies by Reference
Your commercial relationship with SuperBox for TV is further governed by our dedicated operational policies, each incorporated into these Terms of Service by reference:
- Shipping Policy: Details order cutoff times, same-day City of Industry warehouse fulfillment, carrier partners (USPS, FedEx, UPS), delivery zones, transit times, and transit insurance.
- Refund and Returns Policy: Governs our 30-Day Money-Back Guarantee, return authorization (RMA) procedures, zero restocking fee guarantee, and refund timelines.
- Warranty Policy: Outlines our 1-Year (365-Day) Limited Manufacturer Hardware Warranty, covered components, warranty exclusions, and City of Industry service center turnaround under the Magnuson-Moss Warranty Act.
- Customer Support & Dispute Policy: Governs our 24/7 technical helpdesk, response SLAs, three-tier dispute escalation procedures, and chargeback prevention protocols.
- Privacy Policy & Cookie Policy: Regulates our strict personal data handling, CCPA/CPRA consumer privacy protections, and session cookie controls.
Firmware Updates and Maintenance Protocols
SuperBox for TV and hardware engineering teams periodically release Over-The-Air (OTA) firmware updates designed to optimize system stability, enhance security patches, and improve user interface performance:
- Firmware updates are delivered directly over network connections free of charge.
- Customers are strongly encouraged to install official firmware updates promptly.
- Declining official system updates or attempting unauthorized third-party bootloader modifications may compromise device performance and void hardware warranty protections.
Prohibited Activities and Platform Abuse
To protect our customer community and digital infrastructure, the following activities are strictly prohibited:
- Deploying automated scripts, scrapers, data harvesters, or bots to extract product listings, pricing benchmarks, or customer reviews without written authorization.
- Reverse-engineering, decompiling, or attempting to extract source code from the device’s proprietary hardware components or factory firmware.
- Submitting fraudulent orders, utilizing stolen payment credentials, or orchestrating synthetic transactions.
- Filing bad-faith chargebacks after carrier tracking confirms verified residential delivery.
- Introducing malicious code, trojans, denial-of-service vectors, or automated spam through our contact forms or customer communication endpoints.
- Reselling SuperBox devices under unauthorized commercial claims or false brand representation.
Intellectual Property and Trademark Notices
All proprietary content published on superboxfortv.com — including website layout, branding assets, custom photography, product specifications, and documentation — is the exclusive intellectual property of SuperBox Official Store LLC:
- Android™ & Google Play™: Trademarks of Google LLC.
- HDMI®: Registered trademark of HDMI Licensing Administrator, Inc.
- Bluetooth®: Registered trademark of Bluetooth SIG, Inc.
- Wi-Fi®: Registered trademark of Wi-Fi Alliance.
- SuperBox: Trademarks and brand assets belong to their respective corporate intellectual property holders.
- Unauthorized copying, redistribution, or commercial exploitation of any text or graphical assets from this website is strictly prohibited.
Limitation of Commercial Liability
To the maximum extent permissible under applicable United States federal and California state laws:
- SuperBox for TV, its corporate officers, directors, employees, and logistics partners shall not be held liable for any indirect, incidental, punitive, special, or consequential damages resulting from the use or inability to use the hardware or website.
- This limitation includes damages arising from data loss, third-party software interruptions, external server outages, or carrier delivery delays beyond our reasonable control.
- Under all circumstances, our cumulative financial liability to any customer for any claim arising from a transaction shall not exceed the exact purchase price paid by the customer for the specific hardware unit involved.
Mutual Indemnification
You agree to indemnify, defend, and hold harmless SuperBox Official Store LLC, its affiliates, officers, directors, agents, and employees from any claims, liabilities, legal judgments, losses, damages, and expenses (including reasonable legal fees) resulting from:
- Your breach of these Terms of Service or incorporated policies.
- Your installation or streaming of unauthorized or copyright-infringing digital media via third-party software on the hardware.
- Your violation of any applicable federal, state, or international intellectual property statutes.
Governing Law and Commercial Dispute Jurisdiction
These Terms of Service, along with all associated commercial transactions, shall be governed by, interpreted, and enforced in accordance with the substantive laws of the State of California and United States federal law, without regard to conflict of law principles.
Mandatory Binding Arbitration and Class Action Waiver
We are committed to resolving customer concerns through amicable, direct dialogue. However, if a legal dispute arises that cannot be settled through our customer support escalation tiers:
- Commercial Arbitration: Any controversy, dispute, or legal claim arising from or relating to your purchase or use of the website shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
- Venue: Arbitration proceedings shall take place in Los Angeles County, California, or may be conducted virtually by mutual consent.
- Class Action Waiver: You explicitly agree that all dispute resolution proceedings shall be conducted solely on an individual basis. You waive any right to initiate, join, or participate as a plaintiff or class member in any class action, consolidated lawsuit, or representative proceeding.
- Small Claims Option: Either party retains the legal right to pursue an individual claim in small claims court within Los Angeles County, California, or within your local county jurisdiction, provided the claim qualifies for small claims adjudication.
Severability and Entire Agreement
If any clause or provision of these Terms of Service is determined by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.
These Terms of Service, together with our incorporated operational policies, constitute the complete and exclusive legal agreement between you and SuperBox for TV regarding your use of our storefront and hardware purchases.
Legal Correspondence and Entity Details
For formal legal notices, statutory inquiries, or commercial agreement questions, direct your correspondence to our central office:
SuperBox for TV — Legal Compliance Department
15427 E Valley Blvd
City of Industry, CA 91746
United States
Legal Inquiries:support@superboxfortv.com
Direct Business Phone:+1 (857) 995-2773
Contact Us & Official Business Identification
For customer service assistance, product guidance, or order status support, our team is available 24/7 or through our Contact Us portal:
About SuperBox for TV:
SuperBox for TV is an authorized SuperBox dealer, ensuring 100% authentic SuperBox S6, S7 & S8 devices with full warranty support in US & Canada.
- Website: https://superboxfortv.com/
- Brand / Legal Entity: SuperBox Official Store LLC
- United States Central HQ: 15427 E Valley Blvd, City of Industry, CA 91746, USA
- Canada Distribution Hub: 5000 Yonge St, North York, ON M2N 7E9, Canada
- Official Customer Support Email: support@superboxfortv.com
- Direct Support Phone / WhatsApp: +1 (857) 995-2773
- Operating & Helpdesk Hours: 24/7 Priority Live Support & Online Helpdesk (Customer Care Office: Monday – Friday, 9:00 AM – 6:00 PM EST)